Local Government Ombudsman – York & Coventry

The Local Government Ombudsman appointed Acton Relocation Management to provide project management support for two separate projects: the transfer of 40 staff across York, followed by the movement of 90 staff for their headquarters across Coventry.  Both moves facilitated the transfer of two of this government body’s offices from private to public sector accommodation.

The project brief required the formulation and presentation of a clear and effective relocation strategy for each site, identification and management of risk, plus assistance with selection and procurement of suitably capable move companies, followed by subsequent oversight and control.

It was also important to the client that support was provided to their in-house facilities teams, as well as production and delivery of clear advice and instruction to stakeholders at all levels.  It was necessary to be aware of and assist with the operational and cultural change occurring within LGO, and support its communication across the organisation.

Both moves were executed four months apart on a Thursday afternoon and evening, completed on Friday, with staff being able to work from home or alternative accommodation whilst the physical transfers took place.

Based on public sector procurement protocols, the project required a managed migration of re-useable furniture, current files and archive records, plus IT equipment, followed by redistribution of assets to other bodies or certified environmental clearance.  Selected furniture with a residual value was identified and sold within the used furniture market, helping to off-set some project costs.

 

“… LGO were pleased to engage Acton Relocation Management as a cost effective solution to providing valuable experience and additional resource. We were pleased with the diligent and transparent manner that costs were controlled on our behalf…” (Read full Testimonial here)

Matt Holden, Facilities and Operational Support Manager | Local Government Ombudsman

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