I have known and worked with Glyn Clewley on various relocation projects since 2004. These have ranged in scale from small 3 or 4 person office moves to whole department relocations between University campuses in Birmingham. Glyn has always proved to be a reliable and effective support to business requirements, quickly understanding a brief and translating this into a clearly defined project plan.
Late 2014 brought an opportunity for me to engage the services of Acton Relocation Management to support the Local Government Ombudsman by providing relocation experience and oversight through its Accommodation project – contributing to the relocation planning, handling contractor procurement, and move management for the move of our office in York and thereafter our Coventry headquarters office.
LGO benefitted from engaging Acton Relocation Management very early in our Accommodation project, this enabled us to clearly define a timeline with key objectives and milestones allowing LGO to budget, and manage business risks arising from relocating two offices including our core IT infrastructure, all within a five-month timescale.
An important contributor to the successful outcome of the relocations was Glyn’s willingness to integrate into our FM team providing a valuable resource, knowledge and support to a team with limited experience of large scale organisational change.
Throughout the entirety of the project Glyn took an important lead in stakeholder liaison communicating at all levels throughout the organisation and in varied forums – 1:1, presentation to team groups and within senior management meetings.
Glyn showed great knowledge, skill and experience to liaise with contractors. I was content to delegate performance management, ensuring that the movers and furniture clearance contractors were fully briefed prior to work commencing, and full compliance with the relevant Health & Safety requirements was maintained.
LGO were pleased to engage Acton Relocation Management as a cost effective solution to providing valuable experience and additional resource. We were pleased with the diligent and transparent manner that costs were controlled on our behalf.
I am delighted to have found the same standards I have previously experienced, with the addition of independence and impartiality which has enhanced the service.
I have no hesitation in recommending Acton Relocation Management to any organisation contemplating moves and changes.
Matt Holden, Facilities and Operational Support Manager – Local Government Ombudsman